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Shipping Policy

Shipping Policy

SHIPPING POLICY:

PROCESSING

  • Orders placed on Monday - Thursday are processed within 2-3 days. (Please allow 3 days if your order was placed on Friday - Sunday).

SHIPPING (ESTIMATED TIMES PER COUNTRY/COURIER LINKS)

  • Please note that items within the store are located at our different warehouses across the world based on inventory.  If you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.
  • Australia, Europe & United States: 7-14 business days
  • Rest of the world: 12-21 business days

Cancellations and Changes

  • Address Changes and Cancellations may not be available due to our quick turn around time.
  • Please email us at (EMAIL) and provide your order number, first and last name on the order, or email you provided us when you purchased.
  • Note that we are unable to allow any amendments once the order has been placed. Please contact the shipping service directly with address issues.
  • Should your parcel be returned to sender you will be responsible for additional shipping costs.
  • If your order fails to deliver or is delivered to the wrong address due to providing incorrect information we are not liable for reshipment or refund. (If it has been 30 days since it was returned to us you will have to place an additional order. We will allow free shipping at this point and send your original order as well.)

If you have a question please email us at: NoFailureOnlyGains@gmail.com

 

What locations do you ship to?

 

Lucky for you, we are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $85). We package & ship orders to nearly every country across the globe but transit time will vary from location to location. 

 

How long does an order take to arrive once shipped?

 

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-7 business days for handling & processing your order. The typical delivery time frame is anywhere from 10-30 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to support@NoFailureOnlyGains.com for additional assistance in this matter. 

 

Will I receive a tracking number for my package?

 

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

 

What do I do if my order is lost in the mail?

 

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

 

Are there any hidden customs fees or import taxes?

 

All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

Extended Delays

 

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.

SHIPPING POLICY:

PROCESSING

  • Orders placed on Monday - Thursday are processed within 2-3 days. (Please allow 3 days if your order was placed on Friday - Sunday).

SHIPPING (ESTIMATED TIMES PER COUNTRY/COURIER LINKS)

  • Please note that items within the store are located at our different warehouses across the world based on inventory.  If you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.
  • Australia, Europe & United States: 7-14 business days
  • Rest of the world: 12-21 business days

Cancellations and Changes

  • Address Changes and Cancellations may not be available due to our quick turn around time.
  • Please email us at (EMAIL) and provide your order number, first and last name on the order, or email you provided us when you purchased.
  • Note that we are unable to allow any amendments once the order has been placed. Please contact the shipping service directly with address issues.
  • Should your parcel be returned to sender you will be responsible for additional shipping costs.
  • If your order fails to deliver or is delivered to the wrong address due to providing incorrect information we are not liable for reshipment or refund. (If it has been 30 days since it was returned to us you will have to place an additional order. We will allow free shipping at this point and send your original order as well.)

If you have a question please email us at: NoFailureOnlyGains@gmail.com

 

What locations do you ship to?

 

Lucky for you, we are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $85). We package & ship orders to nearly every country across the globe but transit time will vary from location to location. 

 

How long does an order take to arrive once shipped?

 

All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-7 business days for handling & processing your order. The typical delivery time frame is anywhere from 10-30 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to support@NoFailureOnlyGains.com for additional assistance in this matter. 

 

Will I receive a tracking number for my package?

 

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

 

What do I do if my order is lost in the mail?

 

Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

 

Are there any hidden customs fees or import taxes?

 

All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

Extended Delays

 

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can to help you resolve any situation that we have control over.